Companies are attempting to reduce IT costs while simultaneously increasing efficiency and productivity by standardizing their IT environments with virtualization technologies and Cloud Computing. However, in most cases, companies overlook the fact that standardization alone is no longer enough to achieve these objectives. The main reasons for productivity losses lie in the IT operation itself, where human error during routine tasks lead to further errors due to inattentiveness or work overload and time pressure. The introduction of customized automation solutions, which are managed and controlled by intelligent expert systems, unburden employees and prevent errors. Furthermore, on average, over half of all IT activities are invested in the manual processing of routine tasks. These include the administration of applications, systems and the infrastructure.
What concepts currently exist in the large market for automation technologies? What impact do modern solutions have on companies and which could potentially lead to a paradigm shift? This paper answers these questions and introduces a selection of three providers. Not all providers on the market can be taken into account due to their extensive number. Besides large providers such as CA, HP, IBM and Automic there are also a large number of small providers, such as NetIQ or Kaseya. Instead, this paper focuses on three providers whose solutions print media suggests offer huge potential. These include the BMC Bladelogic Automation Suite, the IPsoft IPCenter and the arago AutoPilot.